Is there any software to install?
LoanProposals.com is 100% web based meaning there is no software to install. More reasons why web based is better2
What web browsers work with LoanProposals.com?
Internet Explorer 8 and up, Firefox 3.5 and up, Safari 4 and up, and Chrome all versions3
Is my data safe and secure?
To keep your data safe, secure and always available we use a state-of-the-art servers located in a world class data center. Our software and infrastructure is updated regularly with the latest security patches. All sensitive data is stored on servers behind a constantly maintained firewall using encryption. Datacenter access is strictly limited to technical staff. Electronic security systems control data center access and are accompanied by a full compliment of motion detecting security cameras which monitor the entire facility. Our datacenter is a fully managed facility, which means we have level 3 technicians on site 24 hours per day. We are serious about data security.4
Is there a long term contract?
LoanProposals.com is offered as monthly or annual subscription that does not require any commitments or contracts.5
Can I get a refund if I cancel my account?
Once you cancel you won’t be charged again, but you are responsible for whatever charges that have already been incurred for the current billing period. In order to treat everyone equally, no exceptions will be made.6
How do I cancel my account?
You can cancel your account at any time by logging into your account and selecting the ‘Account’ tab. Next, click the ‘Please cancel my account’ button. You will receive a confirmation that your account has been canceled and you will not be charged again. You can continue to use your account until your current renew date at which time you will not be able to access your account any longer.7
Is my billing information secure?
All credit card transactions are processed using secure encryption. Card information is transmitted, stored, and processed securely on a PCI compliant network.8
What types of payment are accepted?
We accept Visa, Mastercard, and American Express. Check payments are acceptable only with prior authorization from LoanProposals.com.9
How does the free trial work?
You can access all of our features for 14 days without spending a penny. We don’t even ask for your credit card when you sign up.10
What happens after the free trial?
You’ll be asked to provide a credit card which we will charge monthly or annually based on the features you are licensing and the billing term you’ve selected.11
Does LoanProposals.com rent or sell my information or data?
Under no circumstances do we, sell, convey, share or disseminate in any way, any data associated with your account.